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WVS Install Issues

linkGeneral Issues

linkThe container fails to start properly with the error - Address is already bound

This means you are already running the server or have another service bound to the port 8090. Run docker-compose down in any other directories you may have ran the server from and ensure nothing is using that port.

linkLinux Specific

linkMy kernel is old, will Docker work?

View this compatibility list to find out: https://success.docker.com/article/compatibility-matrix

Generally, the oldest kernel which supports Docker is 3.10. Any lower than this and you will need to upgrade. Some distrubutions however backport the kernel features which Docker requires

linkI've installed Docker but can't access the commands!

Docker requires root access to run, you can start it with sudo. Otherwise, you can grant your user permissions by following this post-install guide.

linkWindows Specific Issues

linkI cannot install Docker in my environment. What should I do?

We offer a WebViewer Server Installer for Windows which does not use Docker. It can be found here

linkWhen I try to build the Docker image with docker-compose up it fails with the message - no matching manifest for unknown in the manifest list entries

The docker files are trying to pull Linux only products, in order to build on Windows your Docker must be set to Use Linux Containers, this can be done by right clicking the Docker tray icon and selecting the Use Linux Containers option.

linkI want to run the WebViewer Server Docker container on a Windows VM, is this possible?

It's possible but depends on your own configuration and environment. WebViewer Server running on Windows uses a Virtual Machine through Docker in order to run Linux Containers, meaning nested virtualization must be enabled in your VM and the host machine.

linkMy version of Windows does not support Hyper-V virtualization, how do I run WebViewer Server through Docker?

You can use the Docker toolbox which uses VirtualBox to handle virtualization.

linkI used Docker Toolbox to run WebViewer Server, but I find myself unable to connect to the server on localhost.

Open up a command prompt and type docker-machine ip, this should list the ip for the container. Use this IP address to connect to the server rather than localhost.

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