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Refund Policy
Refund Policy

ActivePDF Is Committed To Providing Full Transparency On Our Licensed Software Non-Refund Policy.



No Warranty on Licensed Software

In no case will refunds be given for software delivered online ("Electronic Delivery"). All software sold by ActivePDF is delivered “As Is” and ActivePDF makes no warranty as to its use or performance. Chargebacks to credit cards or stop payments on checks as a means to "return" software will be construed as fraud and prosecuted to the fullest extent of the law.

Additionally, non-payment of duly issued invoices based upon a customer purchase order will be collected upon using all means possible. We highly encourage customers to take advantage of the evaluation versions of ActivePDF products to insure that they meet proper use and performance requirements prior to purchasing.


Contact Information

For more information on this policy or other questions or concerns, please contact us at

For direct questions concerning this policy, or to contact ActivePDF for any reason, please call 949-582-9002.

Contact us by postal mail at:



ActivePDF Inc.

28202 Cabot Road, Suite 155

Laguna Niguel, CA 92677

PDFTron live tech update & run-through: Jan 20th at 11 am PT