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Policy: End of Life Products
Policy: End of Life Products

Products Reach The End Of Their Product Life Cycle For A Number Of Reasons, Including Changes In Market Demands, Technology Innovation And Solutions Upgrades.

ACTIVEPDF POLICY:

ActivePDF Product End of Life (EOL) Table

Following a product’s end-of-sale date, ActivePDF will provide bug fixes, maintenance releases, workarounds or patches for a period of 6 months. It may be necessary to use a software upgrade release to correct a reported problem.

Technical support will be provided for a period of 12 months following the end of sale date. In order to receive Technical Support, you must have a current and fully paid Annual Subscription contract for the product license(s) you are requesting support for.

Important Dates

ProductVersionEnd of Product SaleEnd of Product Support Life
Compressor3.1.07/15/20207/15/2020
Compressor Enterprise3.1.11/17/20201/17/2021
Compressor Enterprise3.1.010/18/201910/18/2020
DocConverter11.1.0CurrentCurrent
DocConverter10.5.007/19/202107/19/2022
DocConverter10.4.103/15/202103/15/2022
DocConverter10.4.08/11/20208/11/2021
DocConverter10.3.07/2/20207/2/2021
DocConverter10.2.09/2/20199/2/2020
DocConverter10.1.15/15/20195/15/2020
DocConverter10.1.08/22/20188/22/2019
DocConverter9.1.08/22/20188/22/2019
DocConverter8.1.0 4/16/20184/16/2019
DocConverter2015 R5.03/12/20183/12/2019
DocConverter2015 R4.212/18/201712/18/2018
DocConverter2015 R4.18/17/20178/17/2018
DocConverter2015 R4.04/10/20174/10/2018
DocConverter2015 R3.11/30/20171/30/2018
DocConverter2015 R3.010/31/201610/31/2017
DocConverter2015 R2.07/11/20167/11/2017
DocConverter2015 R1.02/26/20162/26/2017
DocConverter2014 R1.29/1/20159/1/2016
DocConverter2014 R1.17/7/20157/7/2016
DocConverter2014 R1.012/19/201412/19/2015
DocConverter2010 R4.39/16/20149/16/2015
DocConverter2010 R4.27/21/20147/21/2015
DocConverter2010 R4.16/3/20136/3/2014
DocConverter2010 R4.02/4/20136/3/2014
DocConverter WBE20102/21/20122/21/2013
DocConverter Standalone20092/21/20132/21/2014
DocConverter Enterprise20099/20/20109/20/2011
DocConverter3.8.611/5/200911/5/2010
DocConverter3.8.02/19/20092/19/2010
DocConverter3.5.211/16/200711/16/2008
Meridian2010 R5.4CurrentCurrent
Meridian2010 R4.07/29/20167/29/2017
Meridian2010 R2.02/25/20152/25/2016
Meridian2010 R1.05/11/20115/11/2012
OCR4.2.0CurrentCurrent
OCR4.1.01/29/20191/29/2020
OCR3.1.08/14/20188/14/2019
OCR2017 R2.05/1/20185/1/2019
OCR2017 R2.05/1/20185/1/2019
OCR2017 R1.09/18/20179/18/2018
Portal20142/10/20172/10/2018
Portal20119/2/20149/2/2015
Rasterizer8.1.19/6/20199/6/2020
Rasterizer8.1.010/1/201810/1/2019
Rasterizer2017 R1.04/16/20184/16/2019
Reader Plus4.6.19/20/20209/20/2021
Reader Plus4.6.008/17/202008/17/2021
Reader Plus4.5.102/10/202002/10/2021
Reader Plus4.4.010/08/201910/08/2020
Reader Plus4.3.09/30/20199/30/2020
Reader Plus4.2.06/17/20196/17/2020
Reader Plus4.1.09/24/20189/24/2019
Reader Plus3.2.02/5/20182/5/2019
Redactor4.1.19/6/20199/6/2020
Redactor4.1.05/20/20195/20/2020
Redactor3.1.011/05/201811/05/2019
Server8.1.2CurrentCurrent
Server8.1.110/26/202010/26/2021
Server8.1.010/18/201810/18/2019
Server2013 R4.12/26/20182/26/2019
Server2013 R4.07/10/20177/10/2018
Server2013 R3.14/10/20174/10/2018
Server2013 R3.010/11/201610/11/2017
Server2013 R2.03/14/20163/14/2017
Server2013 R1.112/26/201412/26/2015
Server2013 R1.05/5/20145/5/2015
Server2009 R2.02/28/20132/28/2014
Server2009 SR312/31/201012/31/2011
Server3.8.74/30/20104/30/2011
Server3.8.68/7/20098/7/2010
Server3.8.09/8/20089/8/2009
Server3.5.2 SP711/16/200711/16/2008
Spooler8.1.09/6/20199/6/2020
Spooler2017 R2.04/16/20184/16/2019
Spooler2017 R1.010/27/201710/27/2018
Toolkit11.1.0CurrentCurrent
Toolkit10.3.005/24/202105/24/2022
Toolkit10.2.010/19/202010/19/2021
Toolkit10.1.005/11/202005/11/2021
Toolkit9.1.012/4/201912/4/2020
Toolkit8.1.57/15/20197/15/2020
Toolkit8.1.43/28/20193/28/2020
Toolkit8.1.31/14/20191/14/2020
Toolkit8.1.29/10/20189/10/2019
Toolkit8.1.16/15/20186/15/2019
Toolkit8.1.03/26/20183/26/2019
Toolkit2018 R1.01/29/20181/29/2019
Toolkit2017 R1.211/20/201711/20/2018
Toolkit2017 R1.19/5/20179/5/2018
Toolkit2016 R1.07/7/20177/7/2018
Toolkit2016 R2.24/24/20174/24/2018
Toolkit2016 R2.12/13/20172/13/2018
Toolkit2016 R2.012/19/201612/19/2017
Toolkit2016 R1.49/22/20169/22/2017
Toolkit2016 R1.37/27/20167/27/2017
Toolkit2016 R1.15/25/20165/25/2017
Toolkit2016 R1.02/12/20162/12/2017
Toolkit2011 R5.212/8/201512/8/2016
Toolkit2011 R5.110/13/201510/13/2016
Toolkit2011 R5.012/26/201412/26/2015
Toolkit2011 R4.32/25/20142/25/2015
Toolkit2011 R4.26/3/20136/3/2014
Toolkit2011 R4.12/20/20132/20/2014
Toolkit2011 R4.010/1/201210/1/2013
Toolkit Pro & Std2011 R3.04/4/20124/4/2013
Toolkit Pro & Std2011 R2.012/19/201112/19/2012
Toolkit Pro & Std2011 R1.010/11/201110/11/2012
Toolkit Pro & Std4.612/20/201012/20/2011
Toolkit Pro & Std4.512/28/200912/28/2010
Toolkit Pro & Std4.36/26/20096/26/2010
Toolkit Pro & Std4.21/13/20091/13/2010
Toolkit Pro & Std4.18/1/20088/1/2009
Toolkit3.5.2 SP65/1/20055/1/2006
Toolkit Ultimate10.3.0CurrentCurrent
Toolkit Ultimate10.2.05/19/20205/19/2021
Toolkit Ultimate10.1.05/11/20206/15/2021
Toolkit Ultimate9.1.09/6/20199/6/2020
WebGrabber8.1.3CurrentCurrent
WebGrabber8.1.26/15/20206/15/2021
WebGrabber8.1.18/02/20198/02/2020
WebGrabber8.1.04/23/20194/23/2020
WebGrabber2016 R2.412/20/201812/20/2019
WebGrabber2016 R2.310/3/201810/3/2019
WebGrabber2016 R2.18/28/20188/28/2019
WebGrabber2016 R2.04/2/20184/2/2019
WebGrabber2016 R1.11/17/20171/17/2018
WebGrabber2016 R1.09/26/20169/26/2017
WebGrabber2013 R2.36/6/20166/6/2017
WebGrabber2013 R2.23/7/20163/7/2017
WebGrabber2013 R2.15/3/20155/3/2016
WebGrabber2013 R2.010/30/201410/30/2015
WebGrabber2013 R1.15/5/20145/5/2015
WebGrabber2013 R1.07/17/20137/17/2014
WebGrabber WBE2010 R2.34/2/20134/2/2014
WebGrabber WBE2010 R2.22/28/20122/28/2013
WebGrabber WBE2010 R2.112/27/201112/27/2012
WebGrabber WBE2010 R2.09/13/20119/13/2012
WebGrabber WBE2010 R1.02/8/20112/8/2012
WebGrabber Enterprise2009 R2.37/30/20107/30/2011
WebGrabber Enterprise2009 R2.22/28/20122/28/2013
WebGrabber Enterprise2009 R2.112/27/201112/27/2012
WebGrabber Enterprise2009 R1.09/13/20119/13/2012
WebGrabber3.8.27/30/20107/30/2011
WebGrabber3.8.09/8/20089/8/2009
WebGrabber3.5.2 SP711/16/200711/16/2008
Xtractor9.1.09/6/20199/6/2020
Xtractor8.1.13/27/20193/27/2020
Xtractor8.1.010/26/201810/26/2019
Xtractor2015 R1.24/16/20184/16/2011
Xtractor2015 R1.14/27/20174/27/2018
Xtractor2015 R1.012/8/201712/8/2016

Explanation of Terms

End-of-Sale Date

The last date to order the product through ActivePDF point-of-sale mechanisms. The product is no longer for sale.

End of Life

The point at which ActivePDF ceases distributing Software Updates for a particular version of Licensed Software. The End of Life date starts the timeline and process leading to End of Support Life for a specific version of Licensed Software.

End of Support Life

The point at which ActivePDF ceases providing Technical Support for a Licensed Software version release that has reached its End of Life, regardless of the Problem, and regardless of the Annual Subscription contract or Premium Support offering purchased.

END OF LIFE POLICY

Contact Information

For more information on this policy or other questions or concerns, please contact us at customerservice@activepdf.com.

For direct questions concerning this policy, or to contact ActivePDF for any reason, please call 949-582-9002.

Contact us by postal mail at:

ActivePDF

RE: EoL

ActivePDF Inc.

28202 Cabot Road, Suite 155

Laguna Niguel, CA 92677

PDFTron live tech update & run-through: Jan 20th at 11 am PT