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Pre-sales support

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Annual maintenance subscription (AMS)

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What is included?What is not included?Support time guidelinesAdd AMS after purchaseHow long is AMS valid for?Does my license expire with AMS?How to renew?How to upgrade?How to get notifications?Is there support without AMS?

General

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Initializing

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How to get notifications?keyboard_arrow_down

Will you notify me when my annual maintenance subscription (AMS) is about to expire?

Yes, you will be automatically notified via email when your AMS is up for renewal. As such, please ensure that we have your latest contact information on file. We also recommend keeping track of your AMS expiry date in cases where our automatic notification does not reach you for some reason.