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Development & Support Engineer

We are looking for candidates with strong technical background and good troubleshooting/debugging skills to work on the design and implementation of new PDF tools and applications while continuously working on improving and supporting our existing line of products. You will also be actively involved in providing technical support to our customers, so excellent organizational and professional skills will be needed to deliver the highest level of response to our customers.

Principal Responsibilities:

• Develop new leading-edge PDF tools and applications.
• Continue to develop, support and maintain PDFTron's existing product offering.
• Design and implement sample projects/code and applications that demonstrate the PDFTron line of products.
• Add support for new platforms and programming languages to our product offering.
• Debug application source code to diagnose errors/bugs and develop error corrections and/or workarounds to identified issues.
• Work on technical documentation.
• Provide technical product support services to our customers via phone/email concerning questions relating to PDFTron products or services.
• Carry out technical product research in specific product areas/topics.
• Other duties as necessary.

Qualifications:

• A degree in computer science, computer/software engineering or equivalent.
• 2-3 years experience developing complex software project.
• Strong proficiency in C/C++ development, with additional experience with Java or C# being a plus.
• Familiarity with one or more of the following development environments: Windows (.NET and native), Linux, Mac.
• Strong analytical and problem solving abilities.
• Comfortable working independently, as well as part of a fast-paced and collaborative team environment.
• Excellent communication skills, both written and verbal.
• Previous customer service/technical support experience is strongly desired.

Assets:

• Knowledge and/or interest in computer graphics, AI, document formats (especially page description languages such as PDF, SVG, XPS, PostScript), and image compression technologies.
• Familiarity with advanced algorithms related to raster and vector image processing.
• Flexible and with experience working as part of multi-disciplinary teams.
• Thirst for knowledge, with a strong initiative and drive to go above and beyond.
• Entrepreneurial spirit.
• Fun to be around.
• Flexible.

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